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安徽开放大学2024年秋学期《管理英语4》单元自测【参考答案】
时间：2025-03-02 作者:在线 来源：互联网 点击： 次
标签：内容摘要：安徽开放大学2024年秋学期《管理英语4》单元自测【参考答案】 单元自测1（10分） 试卷总分:100 得分:100 青书学堂 学习通 学起 柠檬文才学堂 作业答案 一、选择填空题（每题10分，共5题） 1.— Could you give us a speech on management f单元自测1（10分）试卷总分:100 得分:100青书学堂 学习通 学起 柠檬文才学堂 作业答案一、选择填空题（每题10分，共5题）1.— Could you give us a speech on management functions some day this week—________________.A.That's a good ideaB.No, I already have plansC.I'd love to, but I'm busy this week2. — This project is too big for me to finish on time.—________________.A.Please do me a favorB.That is a daydreamC.I'll give you a hand3. AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.A.more likelyB.more likeC.more unlikely4.The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.A.how toB.on what toC.on how to5.______ his anger the employees called him Mr. Thunder, but they loved him.A.Due toB.In spite ofC.Because6.二、阅读理解：根据文章内容，判断正误（共50分）。Who Killed NokiaNokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn't see the disruptive iPhone coming.It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company's middle and top managers which led to company-wide inertia that left it powerless to respond to Apple's game.Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the company came from two places. First, the company's top managers had a terrifying reputation. Some members of Nokia's board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn't want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers' goals.Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It's sales work.”While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia's top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.操作提示：正确选T，错误选F。1. Nokia lost the smartphone battle because its technology is not as good as that of Apple. (1)2. Nokia's middle managers were frank to tell the truth, but the top ones didn't listen to them. (2)3. Nokia's top managers were too moody to hear anything good but harsh. (3)4. Middle managers in Nokia delivered results more than they promised earlier. (4)5. Nokia's top managers should have had better conversation techniques to encourage internal coordination and truth. (5)(1).cloze SubjectA.TB.F(2).cloze SubjectA.TB.F(3).cloze SubjectA.TB.F(4).cloze SubjectA.TB.F(5).cloze SubjectA.TB.F单元自测2（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— If you can't say what you've come to say at the meeting, what's the point?—____________________,but I think you might need to change your approach somewhat.A.I am not sureB.I can see thatC.I know that2.—How can you explain the latest situation?—____________________,I know it is all my fault.A.SorryB.Excuse meC.I'm afraid3.Who was ______ the meeting？A.chairingB.leadingC.charging4.He's left now, but productivity hasn't ______that much.A.carried onB.caught upC.picked up5.Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.A.whenB.thatC.who6.二、完型填空（共50分）操作提示：通过下拉选项框选择正确的词汇。What We Have Here: A Failure to CommunicateIt is the? 1 ?thing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect — and stay? 2 — with anyone.Should you? 3 off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease of? 4 communication devices, conversations can still be troublesome. Questions are asked and answered? 5 of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.(1).__1__A.weirderB.weirdestC.weird(2).__2__A.connectingB.connectedC.to connect(3).__3__A.shootB.mailC.give(4).__4__A.uncountableB.countableC.countless(5).__5__A.outB.awayC.within单元自测3（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— Will you help me arrange a meeting with Mr. Brown, please?—_____________A.No, no way.B.No, I can't.C.Sorry I can't. I have to finish my project right now.2.— I am sorry for what I have said to you.—_____________A.No problem.B.I'm sure about that.C.Don't think any more about it.3.Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.A.treatedB.viewedC.known4.?How do you get your members to ______ as a team?A.pull apartB.pull upC.pull together5.I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.A.toB.?withC.for6.二、阅读理解：根据文章内容，完成选择题（共50分）。A Teamwork GameA team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn't share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteria. All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.In the center of the room was a big box of balloons that hadn't been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.操作提示：通过题目后的下拉选项框选择正确答案。1. This team building event was aimed at 1 .A. helping these young, bright and enthusiastic employees become more concentrated on their workB. making the team members know how to share information or solutions and cooperate with each otherC. building up team morale2. This event was held in 2 .A. a self-service restaurantB. a coffee shopC. a classroom3. About how many team members were out of the second round of the activity? 3A. 30.B. 35.C. 5.4. Which statement below is correct? 4A. In the second round, every one of the team had found their balloons after 15 minutes.B. In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.C. In the third round, everybody had their own balloon with help from others within 2 minutes.5. What was the event going to teach these employees? 5A. Sharing and cooperating with other team members is more efficient when they are working together.B. Focusing solely on employees' own pursuits is not allowed in workplace.C. Failure of teamwork is caused by individual.(1).cloze SubjectA.AB.BC.C(2).cloze SubjectA.AB.BC.C(3).cloze SubjectA.AB.BC.C(4).cloze SubjectA.AB.BC.C(5).cloze SubjectA.AB.BC.C单元自测4（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— Do you mind if I use vouchers to spend in a restaurant?— __________A.Yes, please.B.Not at all. Go ahead.C.No, thank you.2.— __________— You might as well write a thanks-note.A.How do you like the rewards?B.What do you do with the rewards?C.Could you suggest some ways of the rewards?3.All the team members tried their best. We lost the game, _________.A.howeverB.thereforeC.since4.Companies are ______ interested in your soft skills ______ they are in your hard skills.A.so… that…B.as…as…C.not…until…5.An appreciated gift and the gesture of providing it will ______ your coworker's day.A.look upB.light upC.lift to6.二、阅读理解：根据文章内容，判断正误（共50分）。The Right Way to Motivate EmployeesIt's important for a CEO to be passionate and enthusiastic, but there's a line of professionalism that must always be maintained.According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn't have the passion to use the products they work for.According to the website, part of the leaked letter reads:“It's been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn't even remember their PayPal passwords. That's unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That's the only way we can make them better, and better.”“In closing, if you are one of the folks who refused to install the PayPal app or if you can't remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn't embracing what they make, you need to investigate the root of the problem -- not threaten.When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it's retreating.Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:? Why are you not using the app?? What is it that we can do to ensure you use our app?? What do you need from me?操作提示：正确选T，错误选F。A CEO only needs to be passionate and enthusiastic. 12. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords. 23. “A one-sided note” refers to the root of PayPal's problem. 34. When faced with internal problems, good executives find the root of a problem in their executive team first. 45. Good executives need to give feedback immediately when they are listening to the staff. 5(1).__1__A.TB.F(2).__2__A.TB.F(3).__3__A.TB.F(4).__4__A.TB.F(5).__5__A.TB.F单元自测5（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— Do you know where I can repair my motorcar?— ____________A.It's cheap to repair a motorcar.B.Around the street corner.C.You drive too fast to damage it.2.— Why didn't you come to my birthday party yesterday?— ____________A.Excuse me, my friend sent me a flower.B.Sorry, but my wife had a car accident.C.Fine, I never go to birthday parties.3.Linda walked at the head, ________ by her colleagues.A.followedB.followingC.to follow4.At a rough ________, we will take another four weeks to finish this plan.A.estimateB.valueC.account5.My leather shoes cost me ________ the last pairs I bought.A.three times asB.three time asC.three times as much as6.二、阅读理解：根据文章内容，判断正误（共50分）。Performance Management and Performance AppraisalPerformance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. ?Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise's goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:●identifying the critical positions●determining the most important competencies for those positions●providing the education, training and feedback required by employees●holding each person accountable for their resultsThe key to the performance management process is ‘performance appraisal'. Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee's work performance, and agreement to future training plans, job goals and job aspirations.To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.?操作提示：正确选T，错误选F。Performance management is a very important part of any quality human resource system. 12. The aim of performance management is to punish the unqualified employees. 23. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example. 34. Every enterprise can expect high performance from each employee. 45. “Performance management” is also called “performance appraisal”. 5(1).__1__A.TB.F(2).__2__A.TB.F(3).__3__A.TB.F(4).__4__A.TB.F(5).__5__A.TB.F单元自测6（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— Can I have three days off next week, Mr. Smith?— _____. I can manage without you.A.I'm afraid notB.Of courseC.It depends2.— Don't worry, Mum. The doctor said it was only a common cold.— ________ ! I'll tell Dad there's nothing serious.A.What a reliefB.How surprisingC.I'm so sorry3.Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.A.reformB.reproduceC.reduce4.By the end of the year, the sales plan for the next year______.A.will be madeB.will have been madeC.have been made5._____the deepening of China's economic reforms, there is greater cooperation and?interdependence between the private and the public sector.A.WithB.As well asC.For the sake of6.二、完型填空（共50分）操作提示：通过下拉选项框选择正确的词汇。On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (瘫痪) from the chest down,? 1 to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.?Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something? 2 ?could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of? 3 ?had been received and sorted. As? 4 , we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and? 5 . These letters, we realized, had to be shared. And so here we offer one of them to you.?(1).__1__A.ableB.unableC.suitable(2).__2__A.terribleB.practicalC.wonderful(3).__3__A.newsB.paperC.mail(4).__4__A.patientsB.a familyC.nurses(5).__5__A.successfullyB.bitterlyC.weakly单元自测7（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— The trip ought not to take more than an hour.— ____________ . It is at least two hours.A.?I guess soB.?You must be jokingC.?It depends2.— Terribly sorry to interrupt, but may I use your dictionary?— Yes,______________.A.of courseB.?it doesn’t matterC.no hurry3.All the _____ guests are seated in the front row.A.?distinguishingB.extinguishingC.distinguished4.?______ the importance of English, we should put more effort into it and try to learn it well.A.GivenB.GivingC.Gave5.Their economy is export ______.A.orientedB.orientatingC.orientation6.二、听力理解：听录音，判断正误（共50分）。请听录音： unit7tl.mp3操作提示：正确选“T”，错误选“F”。1.Two different corporate cultures are discussed in the dialog. 12. Melinda's company also has a creative culture. 23. According to Jack, the important thing is to hire the right employees in the first place. 34. In a creative culture teamwork is not encouraged. 45. A creative culture is better than a collaborative culture. 5(1).cloze SubjectA.TB.F(2).cloze SubjectA.TB.F(3).cloze SubjectA.TB.F(4).cloze SubjectA.TB.F(5).cloze SubjectA.TB.F单元自测8（10分）试卷总分:100 得分:100一、选择填空题（每题10分，共5题）1.— ____________________________—Actually I prefer working on my own.A.?Could I use this dictionary?B.May I open the window to let in some fresh air?C.Do you prefer teamwork or working individually?2.—Scott，I'd like to have your opinions about my written report.—________________ But I have one suggestion.A.?That's a good idea.B.You are too modest.C.It looks fine to me.3.— Who should be responsible for the accident?— The boss, not the workers. They just carried out the order ______.A.as are told?B.as told?C.as they told4.The key ______ successful implementation is clearly communicating the strategy to the whole company.A.?toB.?inC.of5.?This is the man ______ last night.A.whom I saw himB.whom I sawC.what I saw?6.二、阅读理解：根据文章内容，判断正误（共50分）。Vision and Execution: Two Sides of a Successful StrategyA strategic plan is not the end goal of the strategic planning process – it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value.There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive. Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted.The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership's latest idea. Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation.Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.操作提示：正确选T，错误选F。1.The final goal of the strategic planning process is a strategic plan. 12. A strategic plan is valuable if it is executed. 23. There are four keys to successful implementation. 34. A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy. 45. Leadership's idea determines all. 5(1).cloze SubjectA.TB.F(2).cloze SubjectA.TB.F(3).cloze SubjectA.TB.F(4).cloze SubjectA.TB.F(5).cloze SubjectA.TB.F
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