国家开放大学23秋商务英语1形考作业[标准答案]

Unit 1 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— Could you give me an example of good team working there?

 

—? ? ? ? ? ? ? ? ? ? ?

A.Sorry. I can see from your resume.

B.Sure. I was the treasurer of the Students’ Union.

C.Not at all. I was in charge of sales for Corporate Pan-Asia.

 

2.— I believed Ted only from his resume. In fact he is not qualified for his job.

 

—?? ? ? ? ? ? ? ? ? ? ? ?

A.Oh, it’s such a pity!

B.Oh, it sounds interesting!

C.I’m glad to hear that.

 

3.— Can you please tell me about your responsibilities? ?

 

—? ? ? ? ? ? ? ? ? ? ?

A.Yes. My responsibilities are very important.

B.Yes. I was in charge of the northwest region of China.

C.Yes. I’m glad to tell you that.

 

4.The company’s Human Resources department will then select the most suitable people

 

to ???????an interview.

A.attend

B.join

C.go

 

5.I believe team work ????????important.

A.was

B.is

C.are

 

6.二、阅读理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

 

 

 

If you don’t have much experience of making phone calls in English, making a business call can be a worrying experience. Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes in advance. And during the call they make notes while they’re talking to help them to remember what was said. Although it’s quick and convenient to phone someone to give them information or to ask questions, the disadvantage is that there is nothing in writing to help you to remember what was said. It’s essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mail to confirm the main points that were made. Because it’s so easy to be misunderstood when talking on the phone, it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right. Always make sure you know the name of the person you’re talking to. If necessary, ask them to spell it out to you, so that you can make sure you’ve got it right----and try to use their name during the call. And make sure that they know your name too.

 

 

 

1． If you don’t have much experience of making phone calls in English, making a business call can be   1  ．

 

A．an easy thing

 

B．a happy experience

 

C．a painful thing

 

2．Most business people prepare for an important phone call in a foreign language by making notes in advance because   2  ．

 

A．they are very careful

 

B．they don’t feel confident enough

 

C．they don’t want to miss any important information

 

3． When the speakers reach an agreement on the phone,  3  will send a fax or e-mail in order to confirm the main points that were made.

 

A．one of them

 

B．both of them

 

C．none of them

 

4．What does “it” refer to in the first sentence in Paragraph Four ----“…it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right”?  4 

 

 

A．important information

 

B．the other person

 

C．a good idea

 

5．The best title of this passage is  5  .

 

A．The Importance of Taking Notes

 

 

B．Business Calls

 

C．Talking on the Phone

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

 

 

Unit 2 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— Well, after my report, there’ll be a break for refreshments.

 

— ? ? ? ? ? ? ? ? ? ? ?

A.The break won’t be long.

B.All right, I see.

C.All right, I’ll see it.

 

2.— We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we?

 

— ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

A.No. After the meeting, we’ll leave for Shanghai.

B.It’s said the meeting is important.

C.Yes. After the meeting, we’ll leave for Shanghai.

 

3.— When will you meet the general manager of Nile Co., Mr. Smith?

 

 

— ? ? ? ? ? ? ? ? ? ? ?

A.At 10:00 tomorrow morning.

B.I’ll meet the president of Bestway Co.

C.I’ll leave for Shanghai.

 

4.They ????????have no good plan for advertising on TV.

A.see to

B.seem to

C.look to

 

5.There are some visitors ????????to our marketing department next week.?

A.come

B.coming

C.to coming

 

6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

 

 

Small Talk Before a Meeting

 

     This is a situation you’ve probably experienced many times: you arrive for a meeting ten minutes early. There are several people already there. You say hello and then … What do you talk about? What do you say?

 

     In this situation, you need to be able to make small talk. Small talk is an informal conversation. We use the term “small talk” because it is not about exchanging information or making decisions or having a serious discussion. It’s a way to avoid uncomfortable silences and build stronger relationships.

 

     Small talk might seem to be about nothing important, but it is important in itself. Being able to make small talk will allow you to make yourself part of a group. It will set the stage for more serious types of communication.

 

 

 

1.Small talk is a kind of formal dialog.  1 

 

2. The term “small talk” means there are only two persons in the dialog.  2 

 

3. Small talk is a useful ice-breaker and can build stronger relationships.  3 

 

4. Small talk is not at all important.  4 

 

5. Making small talk will allow you to be a member of a group. 5

(1).cloze Subject

A.T

B.F

(2).cloze Subject

A.T

B.F

(3).cloze Subject

A.T

B.F

(4).cloze Subject

A.T

B.F

(5).cloze Subject

A.T

B.F

 

 

Unit 3 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— Hi Bob, I’d like to congratulate you on the progress of Beihai project.

 

— ? ? ? ? ? ? ? ? ? ? ?

A.Fine, thank you. It is really an interesting project.

B.Thank you, John. It is really an interesting project.

C.My pleasure, It is really an interesting project.

 

2.— Mr. Taylor, this is the project plan you asked me to make last week.

 

— ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

A.Sure. That’s a quick job.

B.OK, put it over there.

C.Congratulations.

 

3.— Let me show you how to use the printer.?

 

—?? ? ? ? ? ? ? ? ? ? ?

A.I’ll do my best.

B.Thanks for your help.

C.No, I can use it myself.

 

4.Now, we have enlarged and ????????our domestic market and European market.

A.consolidated

B.merged

C.purchased

 

5.I have finished ????????your project plan.

A.read

B.to read

C.reading

 

6.二、听力理解：请听下面的对话，根据对话内容进行判断，正确为“T”，错误为“F”。

 

?

 

点击听音频

 

?

 

?

 

In the conversation Bob and John talk about three projects in total.   1   

 

2. According to Bob, the Beihai project is the most exciting one.   2   

 

3. Bob has already finished the Beihai project and is going to work on the Jinan project.   3   

?

4. The board will decide whether to approve or disapprove Bob’s plan on the Nanjing project.   4   

5. Bob seems to have some problems in the current project.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

 

 

Unit 4 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— Oh, but how long will it take to reach LA?

 

— ? ? ? ? ? ? ? ? ? ? ? ? ? ?

A.It takes a long time to reach LA.

B.Usually it takes around 12 days.

C.LA is very far from here.

 

2.— Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?

 

— ??????????????????????.

A.Good morning, Ms. Lin. Nice to meet you.

B.No, thank you.

C.Good morning, Ms. Lin. This is Daniel Anderson speaking.

 

3.— Mr. Taylor, nice to see you again. Welcome to our company.

 

— ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

A.Thank you, Ms. Lin. I’ve come to see your packing for our woolen gloves.

B.This is John Taylor.

C.Hello, my name is John Taylor, but just call me John.

 

4.We usually ship the goods by regular ??????.

A.liner

B.date

C.check

 

5.? ? ? ??the expansion of international trade, the container service has become popular。

A.For

B.Like

C.With

 

6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

 

?

International Transportation

 

? ? Transportation plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transportayion services. Goods are carried by several means of transportation — on road or rail, by sea or air.And in recent years,combined transportation which is a road-sea-rail carriage has appeared.

 

? ??With the expansion of international trade, the container service has become popular. The use of containers provides a highly effective form of transportation by road, rail and sea. Basically, about 98% of world trade is carried out by sea transportation.Besides transportation by sea, road, or rail, nowadays in order to speed up delivery, carriage by air has also become popular.

 

?

 

Transportation plays an important part in international business because goods produced have to be sent to everywhere in the world.   1   

 

2. Usually goods are carried by many ways of transportation.   2   

 

3. In recent years, combined transportation which is a road-sea-rail carriage appeared.   3   

 

4. With the expansion of international trade, the container service has become popular.   4   

 

5. The use of containers gives a very helpful method of transportation by air.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

 

 

Unit 5 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.—Your request for compensation made me surprised. What happened??

 

— ? ? ? ? ? ? ? ? ? ??

A.It’s true.

B.It’s because of the quality.

C.There must be something wrong.

 

2.—Hello, David! I haven’t heard from you for a long time. How have you been recently?

 

— ? ? ? ? ? ? ? ? ? ? ?

A.That’s ok.

B.Long time no see.

C.Not bad, thank you.

 

3.—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today. ?

 

— ? ? ? ? ? ? ? ? ? ? ?

A.It’s said that Mike made a mistake and then tried to cover it up.?

B.He was so scared.

C.It is better to tell someone to get it fixed.

 

4.We are entitled to cancel it if you fail to????? the contract.?

A.draw up? ?

B.sign

C.honor

 

5.? ? ??improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.

A.In order to

B.In order that

C.So as to

 

6.二、听力理解：请听下面的对话，根据对话内容从A、B、C三个选项中选出一个最佳选项。

 

 

 

 

 

 

 

 

Why did David call John?   (1)   

 

A. He wanted to meet an old friend.

 

B. He wanted to ask for compensation.

 

C. He wanted to talk about a new contract.

 

2. What’s wrong with the goods which David has bought?   (2)   

 

A. They are not up to the standard.

 

B. They are not loaded on time.

 

C. They are not properly loaded.

 

3. How did David prove that the goods have quality problems?   (3)   

 

A. He had them re-examined.

 

B. He used them according to specifications.

 

C. He looked into the contract.

 

4. What can David do if the goods do not meet the requirements?   (4)   

 

A. Honor the contract.

 

B. Cancel the contract.

 

C. Load the goods.

 

5. How did John face this complaint?   (5)   

 

A. He denied ( 否认) this problem.

 

B. He didn’t want to give a reply.

 

C. He agreed to look into this problem seriously.

(1).cloze Subject

A.A

B.B

C.C

(2).cloze Subject

A.A

B.B

C.C

(3).cloze Subject

A.A

B.B

C.C

(4).cloze Subject

A.A

B.B

C.C

(5).cloze Subject

A.A

B.B

C.C

 

 

Unit 6 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— What if he still doesn't pay up?

 

— ???? ? ? ? ? ? ? ? ??

A.?I have already done that.

B.I've got to hurry.

C.If it's a small amount we write it off as bad debt. For larger sums we…

 

2.— Sally, could you lend me your calculator? Mine is not working.

 

— ? ? ? ? ? ? ? ? ? ? ?

A.It doesn’t matter.

B.No, I can’t.

C.Sure, why do you need it?

 

3.— You need to work with other colleagues to look after that.?

 

— ? ? ? ? ? ? ? ? ? ? ?

A.I’m not sure.

B.Thanks.I’m grateful for your suggestions.

C.Oh, sorry to bother you.

 

4.We are usually very prompt ???????settling your accounts.

A.in

B.on

C.at

 

5.Don’t worry so much -- ??????is my job!

A.worry

B.worrying

C.worried

 

6.二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。?

 

?

 

Dear Sirs,

 

Account No.8756

 

    1   

 

?

 

2.    2   

 

?

 

3.?   3   

 

?

 

4.?   4   

 

?

 

5.?   5   

 

?

 

A. Your prompt attention to this matter would be greatly appreciated. If you have any questions regarding this account, please contact our office as soon as possible.

 

B. Regards,

 

Lily

 

C. Please note that your account No.8756 was already a month overdue. As you are usually very prompt in settling your accounts, we wonder whether there is any special reason.

 

D. If payment has recently been made, please accept our thanks and ignore this reminder.

 

E. We think you may not have received the statement of account we sent you on August 30 showing the balance of US$ 80,000 you owe. We are sending you a copy and hope it may have your early attention.

(1).__1__

A.A

B.B

C.C

D.D

E.E

(2).__2__

A.A

B.B

C.C

D.D

E.E

(3).__3__

A.A

B.B

C.C

D.D

E.E

(4).__4__

A.A

B.B

C.C

D.D

E.E

(5).__5__

A.A

B.B

C.C

D.D

E.E

 

 

Unit 7 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— ?????????????????????

 

— It arrives by mail, I suppose.

A.From which country does your remittance come?

B.When will your remittance arrive?

C.How does your remittance come?

 

2.— ?????????????????????

 

—? Besides Bank of China, you can get the money exchanged in Industrial and Commercial Bank of China, China Construction Bank etc..

A.Could you tell me whether you can accept traveler’s checks?

B.Could you tell me whether I can change foreign currency in other banks?

C.Could you tell me whether I need to fill in the exchange memo?

 

3.— Can I exchange foreign currency in Bank of China?

 

— ? ? ? ? ? ? ? ? ? ? ?

A.No, you can’t. Bank of China is not responsible for exchanging foreign currency.

B.No, you can’t. Bank of China is not open on Sundays.

C.Yes, you can. Bank of China is an authorized foreign exchange bank.

 

4.We are an authorized foreign exchange bank and can ??????17 kinds of currencies into RMB.

A.invert

B.extrovert

C.convert

 

5.This story is about some American students????? learnt business skills by operating their own banks.

A.who

B.which

C.whom

 

6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

 

?

 

Beads, stones, seashells, paper, precious metals such as gold and silver, base metals such as iron have all been used as money. Today, money is printed on paper. A lot of countries use their own currency, with names such as dollar, pound, franc, ruble, yuan and so on. Since 2002, 18 of the EU members have replaced their national currencies by Euro notes and coins.

 

If you want to pay for something in another currency, you have to change your money into the other money. If you want to travel outside your native country, you need to change your own country’s money for the money of the country you are visiting. Most large banks sell foreign currencies. You can exchange money at a bank or at an office of a tourist agency.

 

Wherever you go, exchanging money puts you in touch with international finance, which is concerned with exchange rates between different currencies. Deciding the rate for the international exchange of money is one of the most complex aspects of international banking.

 

?

 

This best title for this passage is “The history of money”.   1   

 

2. Euro is available in all EU member countries.   2   

 

3. Foreign exchange rates have significant impact on the economy of a country.?   3   

 

4. Currency means money in the form of paper.   4   

 

5. Banks are a good option to get your money exchanged.?   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F

 

 

Unit 8 Self-test（10分）

试卷总分:100  得分:100

 

一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。

 

1.— It’s nice to meet you in my office.

 

— ? ? ? ? ? ? ? ? ? ? ?

A.I want to tell you it is fine today.

B.I only meant to help you.

C.?I am here today to discuss the trademark transfer with you.

 

2.— I wonder whether I could accept this discount or not.

 

—?? ? ? ? ? ? ? ? ? ? ?

A.Why don’t consult with your manager?

B.Why not to consult with your manager?

C.Why not consult with your manager?

 

3.— We are planning to register the trademark of “Red Dragon” for your new product. What’s your opinion about this brand name??

 

— ? ? ? ? ? ? ? ? ? ? ?

A.I suggest that you should give it up.

B.You mustn’t use it.

C.You can’t adopt it.

 

4.I’ve learned ??????today.

A.something new

B.new something

C.new some thing

 

5.?The question ??????we should use this brand name will be decided by our marketing team.

A.which

B.whether

C.what

 

6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”，错误为“F”。

 

?

 

Brand refers to names, logos and slogans. For example, Nike is known for its slogan “Just do it” and swoosh logo. A trademark shows the origin and ownership of a product or service, which is used to protect names, logos, drawings, symbols and other characters related with a business. Coke? and Coca-cola? are registered trademarks of the Coca-Cola Company.

 

Many companies spend a lot of money and time registering their trademarks.There are at least two good reasons for this. Firstly, if you trademark a brand, you are the only person allowed to use that Brand name, slogan etc.If others want to use that brand, they must ask your permission or pay some money. Secondly, registration also allows the owner to bring legal action against anyone who uses the trademark without authorization.

 

There are basic trademark symbols, e.g. “TM” for goods and “SM” for service. They tell the public that the product’s name and design are the exclusive property of the company, but a?registered?trademark?? provides notice that it has indeed been?registered.

 

?

 

According to the writer, it is not necessary for a company to register a trademark.   1   

 

2. A trademark may be regarded as a protection for a brand name.   2   

 

3. The trademark symbols TM and ? can be exchanged in a brand.   3   

 

4. Legal protection on a brand comes into force only after registration.   4   

 

5. A company can freely use other companies’ brands.   5

(1).__1__

A.T

B.F

(2).__2__

A.T

B.F

(3).__3__

A.T

B.F

(4).__4__

A.T

B.F

(5).__5__

A.T

B.F