河北开放大学2024年春《管理英语4》单元自测[标准答案]
单元自测1(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— I think things have been a bit difficult for us the last couple of months.
—__________. We've been working hard, but still getting behind.
A.You're right
B.I'm afraid
C.?I don’t think so
2.?— This project is too big for me to finish on time.
—________________.
A.Please do me a favor
B.That is a daydream
C.I'll give you a hand
3.The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.
A.how to
B.on what to
C.on how to
4.The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy's restaurant.
A.these
B.those
C.which
5.______ his anger the employees called him Mr. Thunder, but they loved him.
A.Due to
B.In spite of
C.Because
6.二、听力理解:听录音,选择最佳答案(共50分)。
请听录音: unit1tl.mp3
操作提示:通过下拉选项框,选择答案。
What kind of role is Melinda taking on for her job? 1
? A. HR manager.
? B. Project manager.
? C. Project coordinator.
2. How long will Melinda be trained for her new role? 2
? A. One month.
? B. Half a month.
? C. One year.
3. How often should Melinda report to the board on the progress of the project? 3
? A. Once a month.
? B. Twice a month.
? C. Once a week.
4. What kind of contract can Melinda sign with outside contractors? 4
? A. Permanent worker contract.
? B. Standard temporary-worker contract.
? C. Standard industry contract.
5. Which one does NOT belong to Melinda's responsibilities? 5
? A. Formulate the industry standard of payment.
? B. Manage and coordinate her project team.
? C. Report the project progress to the board.
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测2(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.
A.I am not sure
B.I can see that
C.I know that
2.—____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caused a lot of friction among the team.
A.What would you
B.Will you
C.Are you able to
3.Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.?
A.that
B.those
C./
4.What you need to do is to keep things short and sweet, just the ______.
A.questions
B.topics
C.highlights
5.I think the primary ______factor is there's been so much absence lately.?
A.contributing
B.causing
C.affecting
6.二、阅读理解:根据文章内容,判断正误(共50分)。
Habits of Highly Effective Communicators
It's no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:
1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.
2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.
3. Find your own voice. Use language that's distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.
4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today's environment, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.
5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.
操作提示:正确选T,错误选F。
1. Communication and leadership don't always go hand in hand. 1
2. The say-do gap happens when people misunderstand their leader's intention. 2
3. Using technical jargon makes a leader convincing. 3
4. Communicating sincerely is always the best. 4
5. Observation is as important as communication when you want to know what people really think. 5
(1).cloze Subject
A.T
B.F
(2).cloze Subject
A.T
B.F
(3).cloze Subject
A.T
B.F
(4).cloze Subject
A.T
B.F
(5).cloze Subject
A.T
B.F
单元自测3(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— Could I borrow your iPad for a few hours?
—_____________
A.Yes, you can.
B.Sure, here you are. Enjoy your time.
C.It doesn't matter.
2.— What are your teammates like?
—_____________
A.They are all warmhearted and helpful.
B.They all like sports and games.
C.They are all good friends.
3.?How do you get your members to ______ as a team?
A.pull apart
B.pull up
C.pull together
4.Regular and concrete feedback is important ______ who is not performing up to her potential.
A.when to deal with a worker
B.when dealing with a worker
C.when dealt with a worker
5.If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.
A.can get
B.have got
C.get
6.阅读理解:根据文章内容,判断正误(共50分)。
Tips for Team Building
When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.
I'm not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.
? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.
? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven't agreed on how they will deliver a product or service, or the steps required to get something done.
? Build fun and shared occasions into the organization's agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.
? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.
If you do the types of teamwork building listed above, you'll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.
操作提示:正确选T,错误选F。
1.Team building event is traditionally related to playing games at resort. 1
2. The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building. 2
3. “Retreat” in the first paragraph means withdrawal of troops after a defeat. 3
4. Ice breaking motivates team members compete with each other. 4
5. A good teamwork culture enables individuals make more efforts together. 5
(1).cloze Subject
A.T
B.F
(2).cloze Subject
A.T
B.F
(3).cloze Subject
A.T
B.F
(4).cloze Subject
A.T
B.F
(5).cloze Subject
A.T
B.F
单元自测4(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— Do you mind if I use vouchers to spend in a restaurant?
— __________
A.Yes, please.
B.Not at all. Go ahead.
C.No, thank you.
2.— Wow! This is a fantastic project! I've never known you're so creative.
—? __________
A.Don't mention it.
B.Great, I dare to say I am a talent.
C.Thanks for your compliments.
3.______ clearly communicate with and actively listen to employees is essential to improve their performance.
A.Be able to
B.Being able
C.Being able to
4.Learning new things has always been a great ______ for me.
A.motivator
B.motivate
C.motivation
5.An appreciated gift and the gesture of providing it will ______ your coworker's day.
A.look up
B.light up
C.lift to
6.二、听力理解:听录音,判断正误(共50分)。
请听录音: unit4tl.mp3
操作提示:正确选“T”,错误选“F”。
Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning. 1
2. Brad from human resources supports Scott's idea. 2
3. Carlotta is the manager of HRD. 3
4. Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things. 4
5. The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off. 5
(1).__1__
A.T
B.F
(2).__2__
A.T
B.F
(3).__3__
A.T
B.F
(4).__4__
A.T
B.F
(5).__5__
A.T
B.F
单元自测5(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— Over-the-top? You mean…
— ____________
A.Well, sometimes your co-workers feel that you are too loud.
B.No, I don't.
C.Thanks a lot.
2.— Do you know where I can repair my motorcar?
— ____________
A.It's cheap to repair a motorcar.
B.Around the street corner.
C.You drive too fast to damage it.
3.At a rough ________, we will take another four weeks to finish this plan.
A.estimate
B.value
C.account
4.Wendy suggests that we ________ tomorrow.
A.shall go
B.should go
C.will go
5.Please ask the solicitor what his ________ would be to take the case to court.
A.fare
B.fee
C.salary
6.二、阅读理解:根据文章内容,完成选择题(共50分)。
How to Handle a Bad Performance Review
Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it's not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:
Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.
What to Do When Receiving a Bad Performance Review
It's best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.
What to Do After Receiving a Bad Performance Review
Don't be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.
Ways to Improve a Bad Performance Review
A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.
操作提示:通过题目后的下拉选项框选择正确答案。
1. What should you do when you are given a bad performance review? 1
A. Argue with your boss.
B. Make immediate remarks.
C. Stay calm and listen carefully.
2. What should you do after you are given a bad performance review? 2
A. Quit your job immediately.
B. Insist on making comments.
C. Learn from the review.
3. What should you do if you do not agree with the bad performance review? 3
A. Tell the boss directly that you do not agree with the review.
B. Make a written statement on your own behalf if it is allowed.
C. Do not express your different understanding in a written statement.
4. How do you improve a bad performance review? 4
A. Understand the established performance standards.
B. Learn more about what the employee wants or expects.
C. Learn what the person who gives the review may think.
5. Why should we understand the cause of a bad performance review? 5
A. Because it helps the employee to get promoted immediately.
B. Because it encourages and motivates the worker to do better.
C. Because it prevents the employee from professional growth.
(1).cloze Subject
A.A
B.B
C.C
(2).cloze Subject
A.A
B.B
C.C
(3).cloze Subject
A.A
B.B
C.C
(4).cloze Subject
A.A
B.B
C.C
(5).cloze Subject
A.A
B.B
C.C
单元自测6(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— Which of these hats do you want?
— _______ . Either will do.
A.I don't mind
B.No problem
C.Go ahead
2.— If you don't believe in yourself, no one else will.
— _____. Confidence is really important.
A.That's not the point
B.I don't think so
C.I couldn't agree more
3.By the end of the year, the sales plan for the next year______.
A.will be made
B.will have been made
C.have been made
4.Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.
A.reform
B.reproduce
C.reduce
5.He ordered that nothing ________ until the police arrived.
A.was touched
B.should be touched
C.had been touched
6.二、阅读理解:根据文章内容,完成选择题(共50分)。
How to Adapt to Change in the Workplace
If there's one word that captures the essence of what is occurring in the world today, it's “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.
Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?
Tips for dealing with change in the workplace.
●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.
●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!
●Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.
●Assess yourself: Change is a time when one's confidence about one's skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.
●Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.
●Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!
“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.
操作提示:通过题目后的下拉选项框选择正确答案。
1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 1 .
A. cut down on the number of workers
B. reshuffle the organization
C. survive
2. “No industry is exempt” means 2 .
A. No industry is an exception
B. No industry is an example
C. Not every industry can be exempted
3. The following questions are often discussed among scholars EXCEPT 3 .
A. How can bosses create favorable conditions for change
B. How can productivity be increased
C. What can workers do to get through change
4. How many suggestions does the author put forward? 4
A. 4
B. 5
C. 6
5. From the passage, we know that Robin Sharma is 5 .
A. an expert on leadership, and personal success
B. a great leader
C. someone who likes to play the game of Hide and Seek
(1).cloze Subject
A.A
B.B
C.C
(2).cloze Subject
A.A
B.B
C.C
(3).cloze Subject
A.A
B.B
C.C
(4).cloze Subject
A.A
B.B
C.C
(5).cloze Subject
A.A
B.B
C.C
单元自测7(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— Sorry for being late. I should have called you earlier.
—__________. I've just arrived
A.That's no trouble
B.You are welcome
C.That's all right
2.— Terribly sorry to interrupt, but may I use your dictionary?
— Yes,______________.
A.of course
B.?it doesn’t matter
C.no hurry
3.An agreement was reached on the _____ of mutual respect and mutual interest.
A.basic
B.base
C.basis
4.Compared ______ English, Chinese is generally believed to be more difficult to learn.?
A.with
B.from
C.against
5.The reason _____ he was absent from class yesterday was that he was ill and hospitalized.
A.for
B.why
C.that
6.二、完型填空(共50分)
操作提示:通过下拉选项框选择正确的词汇。
What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place? 1 ?art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues (雕像). Others have rocks and old bones. One museum even has? 2 ?coal mine inside! Many cities have museums. Some very small? 3 ?have museums, too. Indianapolis has a? 4 ?museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin (小木屋). On Saturday, Indianapolis children can? 5 ?talks about animals and trees. They see movies.
(1).__1__
A.for
B.on
C.about
(2).__2__
A.the
B.a
C.an
(3).__3__
A.towns
B.homes
C.countries
(4).__4__
A.child's
B.child
C.children's
(5).__5__
A.listen
B.to hear
C.hear
单元自测8(10分)
试卷总分:100 得分:100
一、选择填空题(每题10分,共5题)
1.— You have to believe in yourself. No one else will, if you don't.
— ____________________Confidence is really important.
A.It's not my cup of tea.
B.I don't think so.
C.I couldn't agree more.
2.—It's about a successful businessman's management experience, isn't it
— ____________
A.My pleasure!
B.That's right!
C.It's up to you!
3.please ______ your hand if you have any question at all.
A.raise
B.rise
C.arise
4.This is the man ______ last night.
A.whom I saw him
B.whom I saw
C.what I saw
5.He will write to me as soon as he ______ home.
A.will have returned
B.returns
C.will return
6.二、完型填空(共50分)
操作提示:通过下拉选项框选择正确的词汇。
This evening I met a friend at a local bar. She brought her laptop (1) so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off (2) . And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.
I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop's 17 inch screen (3) , we somehow spilt a glass of water that the waiter had inadvertently (无意地) placed behind the screen, which was out of our view.
When life throws id some troubles like this, it typically doesn't make any sense to us, and our natural emotional reaction might get extremely (4) at the top of our lungs. But how does this help our dilemma Obviously, it doesn't.
The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You'd be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.
Every difficult moment in our lives is accompanied by an opportunity for personal growth and (5) . But in order to attain this growth and creativity,we must first learn to control our emotions,and we must recognize that difficulties pass like everything in our life.
(1).cloze Subject
A.along
B.around
C.forward
(2).cloze Subject
A.normally
B.completely
C.suddenly
(3).cloze Subject
A.up and down
B.back and forth
C.in and out
(4).cloze Subject
A.upset
B.excited
C.surprised
(5).cloze Subject
A.creativity
B.respect
C.activity